Cowboy Caleb the liberal arts, grown-up stuff & random mischief

An Frank & Open Letter To J.CO Donuts

Dear J.CO Donuts,

Last night, I perchanced upon one of your fine outlets located in the basement of Bugis Junction. This is the one located directly below the escalator which used to be occupied by Deli France back in the day when the word ‘Seiyu’ still meant something (by this remark, you may guess my true age).

I was scheduled to watch Adam Sandler’s latest flick “You don’t mess with the Zohan” in which he plays a kindhearted Isreali counter-terrorist who dreams of cutting hair in New York, but ends up having sex with overweight grandmothers (highly recommended - the movie not the grandmother sex thing).

Since there was 40 minutes to go before the commencement of the screening, I decided that your outlet should be graced with a visit from moi, a rare and divine event.

Here is my feedback

1. Why are there 2 counters? I later realized that one is for coffee and the other is for donuts. Why can’t you sell both in one counter? Does it have something to do with space-time continuum travel paradoxes that seem to infer that 2 instances of the same matter cannot occupy the same space at the same time?
2. Your sales assistants gave me a hot chocolate instead of a cappuccino. Note I did not refer to them as Baristas. This is because they were too busy yapping away instead of putting some love into the highly respected art of brewing coffee.
3. When I finally got my aforementioned cappuccino, it wasn’t very good. Nay, it was terrible. I’ve had better cappuccino’s in the slums of Kolkata, India (somewhere near the Hooghly district).

Lots of Love,
C. Caleb

P.S: I didn’t enjoy the complimentary glazed donuts either - them was soggy. WTF? Free crap is still crap.

lol. it’s the same at the outlet at Raffles City. My first time there, i observed the girls at the drinks counter, actually checking this file they had at the side every time they had an order, i finally figured they were looking at a “how to make ….” check list or something. Geez! if that’s called “on the job training”, it shouldn’t be at the expense of the customer’s waiting time (they took 15min to prepare a simple chocolate freeze, and there was hardly a queue), and yes, it was like crap too.

Hence there is one additional reason why you shouldnt eat donuts.

Dude. I hate to be the one that breaks it to you. But the donuts were not soggy because of *water*. It’s something stickier. And extra. That the guy added.

Your england too power! :)

that explains the bigger than usual hole in the doughnut as well.

that outlet’s new, no?

i think it opened just about 2 weeks back.

still, i wouldn’t buy anything from there. the whole idea of food being served near the escalator kind of puts me off.

After reading the above entry by superblogger cowboycaleb - you, me and the rest of the unwashed masses will have collectively made the subconscious decision to nevar evar patronize j.co donuts at bugis junction.

Ahyo…long story short….they just under manpower.In Malaysia, I saw them keying in what each of us bought before we pay the money over the counter. Man…keying in the types of donuts you bought and the quatity as well…really wasting time. Can’t they do their survey somewhere??? Or checking their stock control before the donuts are serve on tray??

“After reading the above entry by superblogger cowboycaleb - you, me and the rest of the unwashed masses will have collectively made the subconscious decision to nevar evar patronize j.co donuts at bugis junction.”

Why do these words sound so eeerily familiar?

Heng ah….i was thinking of trying this afternoon

Salute! i once emailed Subway for making cold sandwiches, lol they offered me 1 year membership thing, back then i was only 11years old

Subway’s always had good customer service or they come back very quickly. I wrote in once about praising the staff / a bit of feedback at night. By next morning they had already written to me thanking me and also offering me their membership card(which i think at that point you had to pay for)

guess you are better off sticking to your krispy kremes….. the local donuts ain’t making the cut.

Go Batam eat loh.. mai complain too much.. guai..

there is a purpose for two counter…
its not as if we wan it ourself.
and even if we have 2 of it..
its none of ur business..
u should ask the designer why he/she wants to designed it this way.

and for preparin the drinks,
not all the staffs know how to do it.
so in order to do better drinks,we nid to gets some hands on and do the drinks ourself.
if u realli tink tat it is veri easily to do tat,
try joinin us and do it urself.
see whether u are any better…
u might be even worse.
for the waitin time,its not set by us..
if we know how to do it fast ,,who doesn’t wan.

for the complimentary donuts,
since its onli a complimentary,
if u don wan
jus don tak it.
donnid to leave so many comments!
and if u donnno the meanin of glazed.
i shall tell u…
glazzy donuts is meant to be lik tat..
and wat do u mean by soggy…

AND PLEASE FOR THE NEW OUT LET AND BUGIS.
ITS IS JUS LOCATED THERE AND IT HAS GORT NOTHIN TO DO WIF US.
IF U GORT PROBLEM WIF IT.
JUS TALK TO THE MANAGEMENT

and keyin donuts names…
tis is our own store..
we want it to be lik ta
its none of ur business.

if u are not happy wif our cafe jus don come.

annoy-mous, i tink u nid to improof your england first, then your doughnut skill.

its none of ur business so ddon kpo…idiot

arent uu de same?
stop it lahs
stop being ridoculous!!