Efficiency My Foot
We’ve engaged an Six Sigma/Lean Blackbelt to investigate how important stuff gets done and to find a way to do it faster. He’s supposed to be an efficiency expert.
An in-house lunch was ordered. The food was spread out buffet-style inside the meeting room for our 12.15pm meeting.
At 12.30pm, he had not shown up.
At 12.45pm, we started making calls to his mobile.
Finally he showed up at 12.50pm, 35 minutes late. This annoyed all 6 managers present in the room. The guy was dressed like a fishmonger, had not shaved and was clearly not too pleased to be participating.
He explained that he would be identifying chokepoints, documenting the valuestream and finally coming up with the process maps of our current and future states.
One of my team’s managers started explaining the background of the situation. After around 15 minutes, he stopped.
“How are you going to identify chokepoints, document the valuestream and come up with the process maps of our current and future states? You don’t seem to be jotting any of this down”.
Upon hearing this the Six Sigma/Lean Blackbelt efficiency expert exclaimed “That’s right, I’ll be back in a minute” and left to look for a pen and paper.
Leaving us all speechless in the room at his incredible efficiency.
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